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local_shipping
Orders & Shipping
Track packages, edit orders, and shipping labels.
manage_accounts
Account & Settings
Manage login, profile details, and preferences.
payments
Billing & Payouts
Invoices, payment methods, and tax info.
inventory_2
Product Inventory
Stock levels, product listings, and variants.
help
Frequently Asked Questions
How do I process a return? expand_more
To process a return, go to your Orders page, select the specific order, and click "Request Return". You'll receive a shipping label via email within 24 hours.
When will I receive my payout? expand_more
Payouts are processed every Monday. Depending on your bank, it may take 1-3 business days for the funds to appear in your registered bank account.
Can I change my shop URL? expand_more
Yes, you can change your shop URL once every 30 days. Go to Settings > General > Shop Details to edit your URL slug. Note that old links will not redirect.
My bulk upload failed, what do I do? expand_more
Ensure your CSV file matches our template exactly. Common errors include missing required fields or incorrect date formatting. Download the latest template from the Inventory page.
Still need help?
Our support team typically responds within 2 hours.